To return or exchange your preferred order, you'll have 15 days from the date of purchase. Any item returned after 15 days will not be taken. The item must be returned in the original packaging and form and the best condition, undamaged. All refunds will acquire a 10% reconditioning fee. This cost does not apply to size exchanges of the same style. If you wish to exchange a product, please confirm the style, color and size on the return form along with the reason for return. Contact our customer support staff at customerservice@daachi.com to get a return shipping label.
Items listed as “Final Sale” or “Clearance” at the time of purchase can't be returned for a refund or replaced, but exchange for a different size of the related style and color, based on availability.
Be sure a refund will be given on the same credit card you applied, at the time of the first purchase. Shipping and handling fees are not refundable. Once we receive the exchanged or returned item, we will send you an email confirmation. Even though we will process your concern within 48 hours, please allow 5-7 business days for the refund for the credit card statement as this is limited by your credit card provider.
You may drop/withdraw your order any time before the order is processed. Once the order is sent, you will receive an email proof that includes your order tracking info and after that, the return and exchange policy will apply.
Ring us right away so we can make things better! Give us a call at 786-717-7795
Email: customerservice@daachi.com
To return or exchange your preferred order, you'll have 15 days from the date of purchase. Any item returned after 15 days will not be taken. The item must be returned in the original packaging and form and the best condition, undamaged. All refunds will acquire a 10% reconditioning fee. This cost does not apply to size exchanges of the same style. If you wish to exchange a product, please confirm the style, color and size on the return form along with the reason for return. Contact our customer support staff at customerservice@daachi.com to get a return shipping label.
Items listed as “Final Sale” or “Clearance” at the time of purchase can't be returned for a refund or replaced, but exchange for a different size of the related style and color, based on availability.
Be sure a refund will be given on the same credit card you applied, at the time of the first purchase. Shipping and handling fees are not refundable. Once we receive the exchanged or returned item, we will send you an email confirmation. Even though we will process your concern within 48 hours, please allow 5-7 business days for the refund for the credit card statement as this is limited by your credit card provider.
You may drop/withdraw your order any time before the order is processed. Once the order is sent, you will receive an email proof that includes your order tracking info and after that, the return and exchange policy will apply.
Ring us right away so we can make things better! Give us a call at 786-717-7795
Email: customerservice@daachi.com
